S - Factor Retail Development

PHC has the knowledge, skills and practical experience to improve the short and long term performance of retail operations.

As part of our expertise, we have developed and use the PHC S Factor Process, illustrated below, to identify solutions throughout an organization and to help retailers to develop practical strategies to achieve their objectives.

A brief explanation of the elements of the S-Factor Process:

Success
This takes into account the objectives – financial and others – of the owners, customers, staff, suppliers and all of the stakeholders that need to be achieved to ensure the organisation’s survival and future prosperity

The following headings are then used to systematically analyse the issues as the basis of developing practical short and longer term plans to achieve the agreed objectives

Statement – corporate identity, shop front, graphics, displays

Systems – administrative and other procedures

Security – physical and stock loss

Site – location, maintenance, fixtures and fittings, landlord negotiations

Supply Chain – suppliers and logistics

Sales – performance against budget, previous years and competitors

Staff – numbers, experience, training

Stock – layout, presentation, stock-turn, seasonality

If you would like to know more about the S-Factor, or think it can help your business, e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it now to request a meeting – we’ll contact you to arrange a time and venue to suit you.  Please click here for our full contact details.